Judy & Eriks on Trench Talk with Matt Reynolds

Talking to customers isn't rocket-science, but it does require you treating them as real people.

We chat to Matt about how to engage customers so you can improve the quality of the information you get back. The information you need to make changes in your business that keeps them loving you and coming back for me.

More than ever, you can't keep going as business as normal, you have to adapt to your customers changing needs.

For a quick teaser…check out this video

Listen to the full episode …

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