Hear from the people who matter

Imagine an online platform where people gather to chat about your brand in a controlled, safe environment. That’s Social Forum.

It gives you exclusive access to the intimate thoughts and feelings of your audience. We’re talking golden nuggets of information you won’t get any other way!

“Social Forum combines the structure of a focus group with the buzz of social media, creating a perfect environment for candid discussions about your brand.”

Schedule My FREE Demo

Unlock Tribal Secrets overnight

Imagine an online platform where people gather to chat about your brand in a controlled, safe environment. That’s Social Forum.

It gives you exclusive access to the intimate thoughts and feelings of your audience. We’re talking golden nuggets of information you won’t get any other way!

“Social Forum combines the structure of a focus group with the buzz of social media, creating a perfect environment for candid discussions about your brand.”

Schedule My FREE Demo

How It Works

Live-Chat in groups: This familiar format puts users at ease. It also helps you, as an event host, to build rapport.
Engage candidly: Users share feedback openly just like they would among friends. Participate yourself or be a fly on the wall.
Download chat history: Export transcripts at any time, even during a live session, to assess later on.

Schedule My FREE Demo

Why You Need It

As humans, we have a basic need to share feelings. Why not tap into that?

Our fun and friendly approach takes away the pressure of the spotlight, eliciting honest responses in a safe space.

It’s easy to use, high-energy, and audiences love using it so much they rave about their experience.

Schedule My FREE Demo

How It Works

Gain a better understanding of what’s driving trends and patterns.
Make improvements based on candid audience feedback.
Use real-life insights to feed innovation and creative decisions.
Draw new connections between your product, how it’s perceived and how it’s used.
Build and strengthen your relationship with your audience.
Consistently outshine your competition and stay ahead.

Schedule My FREE Demo

Fans rave Abour Our research Experience..DO YOURS!

If you want quality insights & stronger relationships then let's talk. We love coming up with creative solutions.

Schedule My FREE Demo

What people are saying about Our Solution

Easy, stress free chat with my past guests

I picked the topics for discussion and got honest opinions from past clients. Instead of me telling the decision makers what was needed for the future growth of the business, I can now pass on direct opinions from the clients to those who control the capital spending. It puts the top brass, who never see the clients, in touch with those who buy their product and enables me to validate the input I'm giving the PTB's. I'll keep using this program to make my management that much easier.

Robin McAdam , General Manager - Port Douglas Apartments

Such a great concept

I was on last night watching in real time. Such a great concept and so easy to navigate. Lots of useful stuff in there.

Mike McClung , NZME Chief Content Officer - Music Brands, New Zealand

Human Conversation with Customers

I got the chance to watch my clients have human conversations again with customers - rather than just read the data from a survey. Amazing what you find out when you actually chat with people rather than just ask them to tick boxes.

Wade Kingsley , Founder - The Ideas Business

Open discussion and direct feedback

An easy tool to use for both internal and external marketing purposes, it creates a platform for open discussion and direct feedback. The Summary Report is a useful collation of the results of each session.

Claire Achilles , Office Manager & Marketing Manager

Amazing client support, user-friendly software

Friendly layout, good graphics, easy to navigate for users. No login required for users which I believe enhances their experience (not having to create a username and password, allowing them to start interacting within seconds).

Unbelievably efficient client support - we had a report in our inbox within 12 hours of the first session, and the company was on-hand during first session to manage any issues.

Kate Harkness , Operations Manager - Adelaide Strikers