creating breakthrough marketing
Growing your business means putting the customer at your heart.
A creative customer-focused strategic plan is the foundation of a ThriveableBiz®
Stop wheel spinning and getting frustrated.
Create new marketing ideas to surprise & delight your customers.
Help overwhelmed clients build customer relationships.
Create new marketing ideas based on their needs.
I want to get this off my chest...
Every day I see advertising or social media posts that do NOTHING for the business except waste time and money.
So, I want to share the most important marketing rule:
Customers don't care WHAT you do - they only want to know WHY they would buy from you.
I've been doing this for a while, and I can tell you it's not easy. But get it right, and your marketing will breakthrough.
I've run my own retail, service and event companies, plus, lost count of how many businesses I've been able to help, and I want to help you.
All you need to do is click on the link above and schedule a time to chat. See you soon, Judy
Judy's appearance on the "I am CEO" podcast
The episode has been re-edited and released for a second time as one of "I am CEO" favorites.
What Our Clients Say
Eriks is a great thinker.
I've had the honour of knowing Eriks for over 20 years and lucky enough to have his wisdom to draw upon professionally for many of those years. Eriks is a great thinker, an excellent strategist, and asks the right questions - of audiences and of you as a 'client'. On a personal level, Eriks is one of the kindest, most empathetic people. A wonderful man to know.
Combination of left and right brain thinking
Eriks is a unique combination of left and right brain thinking. He has the focus and analytical skills to drive any research project, combined with years of programming tier 1 radio stations that allows him to speak the language of today's content creators. I love working with him.
Identifying Market Gaps & Opportunities
I highly recommend Judy Celmins without any hesitation as a marketing strategist that gets results. She has extensive knowledge across various industries and has played a vital role in redefining my business model. Judy's innovative approach enables her to comprehend and present any product or service in a manner that strongly resonates with consumers.
But what has stood out to me most is her talent in identifying market gaps and opportunities - and how to engage with that audience. She is also just lovely with huge energy, so very lucky she is my business mentor.
Updated my digital skills
Who knew there was so much to learn?! Seriously, I am enjoying the course and the topics are
making more and more sense to me as we build up our knowledge. I have found myself noticing how
other people's sites work (or not), so I must be learning.
Awesome work team.
Saved myself thousands in marketing fees.
I just want to say a massive thank you to Judy for the training so far, from what I
have learned I have been able to create my own website for the new side hustle I have going on. Then showing someone's website with a booking system and how that can benefit your business which I have done, + all the info I have learned about SEO, think I have saved myself thousands in marketing fees!
It is an approach that has worked like nothing else
I have been a business owner since 2017, running a business, attracting clients, marketing and
social media presence was something I knew nothing about, over the years I have been enrolled
and attended many other online and in person seminars always with various results. Since
undertaking the ThriveableBiz marketing course I have been so impressed with the content and
support from Judy. It is an approach that has worked like nothing else I have
undertaken before. Each week you are genuinely excited about what the course offers, what you
can learn and practical ways to implement in the business. Honestly, if this type of course
material was available to me in the beginning I could have saved years of fumbling and
Wouldn't have done this without the training.
Facebook content calendar in place and also some templates we have designed to give a consistent look to our posts.
Find the calendar a great tool to make you sit down and plan. Not just the post content but also
logistics such as ingredients / till changes etc but also the team comms regarding the 'why',
'who' 'when' and 'how' regarding our post.
Wouldn't have done this without your training Judy.
Stay ahead of your competition
His business really makes sense in this modern world where the distance between management and the customer continues to widen. Only by truly being in direct contact with our consumers will we be able to remain relevant in the modern world. Eriks gives us the opportunity to do exactly that in a meaningful and cost-effective manner.
I understand a lot more now how to utilise my online presence more effectively.
I have found the ThriveableBiz training really beneficial. I have already implemented much of what I have learnt, and there is still more to do. Knowing I can go back to those topics and watch the recorded session at any time is reassuring, and I know I can implement as I need them. Thank you Judy for facilitating such a great course. It has definitely helped me. I understand a lot more now how to utilise my online presence more effectively. I've learned so much that I have put in place or have a plan to put in place.
I Learned So Much
Judy, thank you for all of the help you have given me as I have learnt so much from you and has really made me think a lot more about the future of the business.
Clear and concise recommendations
Eriks is tremendous to work with, he has a remarkable ability to distil very complex strategic or tactical challenges into very clear and concise recommendations and actions. It would not be possible for me to endorse him any more highly.
Helpful and Inspiring
Many thanks Judy as you have been very helpful and inspiring
Your thoughts and experience around all of digital marketing things are where the real value is!
Thanks that was a massive session with heaps of ideas and resources. Lots to think about in conjunction
with the persona work and who we want to work with and how they engage and.... the 50 other things you
are getting us to think about. Your thoughts and experience around all of digital marketing things are where
the real value is! I am very grateful to be on the course.
I'm a lot more confident!
The course has enabled me to be able to increase my knowledge in digital applications. I'm a lot
more confident on my computer and will attempt a new task myself. In the past I would have
asked for help much sooner. My in depth understanding is much deeper now.
Using these methods and techniques, I've been able to turn two mediocre performing hotels into the top performers in their market.
Judy is a great communicator, is up front, open hearted and holds a vast amount of experience in business, sales and marketing.
We've been working together for almost a year and needless to say, her input has been invaluable!
I've recently started undertaking training in sales and found even one session illuminated several of my "work ons" which had immediate an immediate effect on my sales success!
Track record of working with winning teams & brands.
He is a world leader in understanding the science of research and audience insights, Eriks has a massive brain and his ability to listen, challenge, and collaborate to set a strategic plan is what sets him apart. His track record of working with winning teams and brands speaks for itself and is now, legendary.
Does this sound familiar?
Now you can methodically untangle your issues in easy steps, by following our Thriveable Pathway©
Break through the 'same old, same old' to a new world of freedom!
Work with us and become a ThriveableBiz!
I get it, you need to know what you're up for before you talk to us. But the reality is that we've never had two clients that fit into a standard box. We work with many businesses and start-ups at all growth-cycle stages. So it might be a simple review you need. Or a training session for your team to do it in-house, or the full service.
It's about what's right for you.
We don’t know what’s right for you until we understand your concerns and where you want to go.
However, it often starts with a Market Analysis, the depth of this work is flexible. But this is key to mapping out your path.
Next, in many instances, we move on to gathering Insights. This can be with customers, your team or both.
This is such a valuable step, but what we do with the information makes us different.
We’ve developed a technique we call the Insights Story. That’s the narrative that will shape all your communication strategies.
Everything above feeds our creativity. This is the fun bit and is usually where most businesses want to start. But creativity supported by the above is what connects to your audience. That's breakthrough marketing.
Take control of your marketing.
Our training is perfect for any size business and can be undertaken by the owner or a team member.
They are delivered both online and face-to-face.
Programs start from as little as $1000.
They are not about making you an expert, but they give you ownership of the process, so you can make better decisions.
I've been in meetings where people quote the training. That is so cool to see their learnings in action.
Learn more about our training programs - customised for your specific needs.
What’s Your ROI?
Put Customers at the Heart of your Business
Consider the timeless wise words of management guru Peter Drucker who said “there is only one purpose for a business, and that is to create a customer … the customer is the foundation of the business and keeps it in existence. They alone give employment.”
Making a profit depends on how well you look after your customers. Therefore, understanding what motivates someone to purchase from you is your number one priority.
What are their needs, how do you solve their problems, how do you surprise and delight them?
Customer Experience (or CX) is a common term for systems that help you ensure that people’s service and delivery expectations are met when they begin a purchase process with you. That everything runs smoothly so they get exactly WHAT they want, WHEN and HOW they want it.
Which all makes sense, as long as you do your homework first on WHY they want it. There’s no point in committing valuable resources to a system that’s out of step with your overall goals. It’s so easy to fall into the trap of excellent execution of a weak strategy.
Instead, imagine having a rock-solid, well-researched plan that includes an analysis of your market, the latest insights into customer behaviour and motivations, and a roadmap for growth.
This is the core of our Thriveable Pathway© to Breakthrough Marketing program. Tailored specifically for your needs and budget.
Let’s chat and map it out for you!
Ready, Fire, Aim!
A common reason why a marketing campaign fails is the lack of a big-picture plan. The roadmap of WHERE your business is going, WHY it matters to your customers, and HOW you’ll achieve your goals.
Advertising planning often jumps straight into channel selection – with assumptions about customer needs. But without the discipline of a roadmap, there’s a high risk of blindly rushing in. Throwing ideas and money at the situation until something sticks, as the funnel turns into a financial black hole.
You also miss out on the real motivations behind customer behaviour and new opportunities when their needs change.
The result is being dragged into a ‘race to the bottom’ discount war with competitors. That does nothing for building stronger customer relationships and your point-of-difference value beyond price. These are the essential ingredients of a growing revenue stream. You control value and price on your terms – not dictated by your competitors.
Our Thriveable Pathway© to Breakthrough Marketing program ensures your advertising hits the target.
It's a learning & growing experience to share with your team and collaborators, for the long-term, future health of your business.
What is the Thriveable Pathway©?
We have a wide variety of tools and techniques to navigate through your specific situation and challenges.
This is NOT one rigid package that wastes your time and money on activity of no relevance to you.
It IS a series of logical, flexible steps that we’ve used for over 30 years to help many types of businesses grow their customers and sales.
We can design a personalised Thriveable Pathway© for you from our resources of interactive workbooks, videos, checklists, tip-sheets, and templates to guide you to your most profitable destination.
To follow at your own pace and budget, and use over & over again as your situation changes.
Addressing the key areas of…
Our Core Belief
Marketing is the heart of Business
Customers are the heart of Marketing
Trust is the heart of Customers